Privacy Policy

Last Updated: June 2024

1. Introduction
At Forbes.health (“we,” “our,” or “us”), we value and respect your privacy. We appreciate your trust in sharing important data and information with us and take the stewardship of your data very seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services, including our website www.forbes.health (the “Site”) and any other technologies, features, and content we offer (collectively, the “Services”).

By using our Services, you agree to the terms of this Privacy Policy and our Terms and Conditions, which are incorporated by reference. If you do not agree with this Privacy Policy, please discontinue using our Services.

2. Information We Collect
We collect and store various types of information to provide you with our Services effectively. The types of information we collect include:

Personal Identification Information (PII): Name, email address, phone number, mailing address, date of birth, and other similar information.
Health Information: Health and wellness data, including laboratory test results, that you provide or that we obtain on your behalf.
Payment Information: Credit card details and billing information for processing payments.
Usage Data: Information about how you interact with our Services, such as IP address, browser type, access times, and pages visited.

3. How We Use Your Information
We use your information for various purposes, including:

Service Delivery: To provide and manage our health services, including obtaining laboratory test results and providing holistic or nutrition-related interpretations.
Communication: To communicate with you about your account, respond to inquiries, and provide customer support.
Improvement: To improve our Services based on your feedback and usage patterns.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Sharing Your Information
We may share your information in the following circumstances:

With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing and laboratory testing.
For Legal Reasons: We may disclose your information if required by law or to protect our rights, property, or safety.
With Your Consent: We may share your information with other third parties with your explicit consent.

5. Protecting Your Information
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. We are fully compliant with HIPAA, PIPEDA, PHIPA, and GDPR regulations. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention
We retain your information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. We may also retain and use your information as necessary to improve our Services.

7. Your Rights
You have certain rights regarding your personal information, including the right to access, correct, or delete your data. If you wish to exercise these rights, please contact us at support@forbes.health.

8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small files stored on your device that help us understand how you use our Services and personalize your experience. You can control the use of cookies through your browser settings.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site and updating the effective date. Your continued use of our Services after such changes constitutes your acceptance of the new Privacy Policy.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@forbes.health.